At Captured By Maquss, we understand that choosing a photographer and preparing for a photo session can raise many questions. To make your experience as smooth and enjoyable as possible, we’ve compiled a list of frequently asked questions (FAQs) along with comprehensive answers. If you don’t find the answer you’re looking for, please don’t hesitate to reach out to us directly.
What is your strength and preferred style of photography?
My strength is in – and not confined to shooting outdoor style weddings. However we do also shoot indoor weddings and our style involves the use of natural and ambient light to artistically capture your day and intimate moments, as naturally and authentically as possible. We use state of the art equipment to create perfect images that are sharp, colourful and artistic. Our chance of style is greatly in the understanding of how important the weddings and the moments between the couple, as opposed to having distractive light set-ups which may sometimes fail and the technicality behind it all may take away concentration on what’s important in your wedding.
Do we have a limit to the amount of photos we edit?
No. We edit all photos taken. However we don’t submit raw files. Interest in having RAW files should be discussed on the onset of negotiations and booking, as once editing is complete, the RAW files are deleted to create space for other weddings. However, if you would love to have the raw files, provide us with a hard drive and we will gladly copy them for you.
Do we have a limit to the amount of photos we edit?
No. We edit all photos taken. However we don’t submit raw files. Interest in having RAW files should be discussed on the onset of negotiations and booking, as once editing is complete, the RAW files are deleted to create space for other weddings. However, if you would love to have the raw files, provide us with a hard drive and we will gladly copy them for you.
How long does it take to see proofs from your wedding?
Typically it takes 4 -6 weeks to see your proofs. If in case there maybe a delay, it will be communicated to you in ample time. Some assignments take longer due to the number of photos taken during the wedding, but if there maybe any delays we will notify you. Once editing is done, web viewable images of the copies are uploaded to a private folder on my website, for your viewing a selection of photos going into your photo book. Selection is done by the client as we prefer you have control over what you see in your wedding photo book. Participation from the client is crucial in this part. Once selection is done the printing takes at most 7 days.
How much is the deposit?
To reserve your date in your calendar, KES 20,000 is required for a confirmed booking. Subsequent payment to reach 100% should be made before the wedding date.
What is our cancellation policy?
In the event of cancellation or postponement of the weeding/contract, 3 months prior to the event, money will be returned. However a reservation fee (25% of the total package) is non-refundable. If cancellation is made less than 3 months remaining to the event, no refunds will be made as we can’t put the reserved date back on the market, as we don’t accept last minute and rush bookings.
Looking to make memories?
I am dedicated to preserving the essence of your story through stunning imagery that you’ll cherish forever.